Effective Date: 4 July 2026
1.About Us
Pass the Camera (“we”, “our” or “us”) is a UK-based business providing camcorder hire and video editing services for weddings and events.
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Contact Us
If you have any questions about this Privacy Policy or how we use your personal data, please contact us:
Pass the Camera
Email: hello@passthecamera.co.uk
3.What Information We Collect Information You Provide
When you contact us through our website or communicate with us directly, we may collect:
• Your name
• Email address
• Telephone number
• Wedding or event date
• Venue or event location
• Any information you choose to include in your enquiry
Information submitted through our website is collected via our contact form, which is powered by WPForms.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on our website
• Referring website
This information helps us maintain, improve and secure our website.
4. How We Use Your Information
We use your personal information to:
• Respond to your enquiries.
• Provide quotations.
• Manage bookings.
• Communicate with you before and after your event.
• Provide our camcorder hire and editing services.
• Deliver your edited videos and digital assets.
• Improve our website and customer experience. • Meet our legal and accounting obligations.
• Protect our business from fraud or misuse.
We will never sell your personal information.
5. Our Legal Basis for Processing
Under UK GDPR, we process personal data using one or more of the following lawful bases:
Contract
To provide the services you have requested, including managing bookings and delivering your videos.
Legitimate Interests
To operate and improve our business, respond to enquiries, maintain customer records and protect our business.
Consent
Where you have consented to receive marketing communications or accepted non-essential website cookies.
Legal Obligation
Where we are required to retain information for tax, accounting or other legal purposes.
6. Sharing Your Information
We only share your personal information where necessary to operate our business and deliver our services.
This may include trusted third-party service providers such as:
• Our website hosting provider.
• WPForms, which processes enquiries submitted through our website contact form.
• Email service providers.
• Cloud storage providers used to securely store project les.
• WeTransfer, which we use to deliver completed videos and digital assets to our clients. • Professional advisers, including accountants and legal advisers.
• Government authorities where required by law.
These providers only receive the information necessary to perform their services on our behalf. We do not sell or rent your personal information to third parties.
7. Wedding Footage and Digital Files
If you book our services, we will process video footage recorded during your wedding or event in order to edit and deliver your chosen package.
Footage is stored securely while your project is being edited and for a limited period afterwards as a backup.
Completed digital videos are normally delivered via WeTransfer using a secure download link sent to the email address you provide.
Unless otherwise agreed, completed project les may be retained for up to 12 months after delivery before being permanently deleted. We recommend downloading and securely backing up your videos as soon as possible after receiving them.
8. How Long We Keep Your Information
We only retain personal data for as long as necessary. Our typical retention periods are:
- Enquiries that do not result in a booking: up to 12 months.
- Booking records and invoices: up to 7 years where required for accounting or legal purposes.
- Wedding footage and project les: normally up to 12 months after nal delivery.
- Website analytics and technical logs: in accordance with the relevant provider’s retention settings.
9. Cookies
Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Some cookies are essential for the operation of the website.
Where we use optional cookies, such as website analytics, we will ask for your consent before placing them on your device.
Please refer to our Cookie Policy for more information.
10. Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure or alteration.
Although no method of transmitting data over the internet can be guaranteed to be completely secure, we take reasonable steps to safeguard the information we hold.
11. Your Rights
Under UK GDPR, you have the right to:
• Request access to your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data where applicable.
• Restrict or object to the processing of your personal data.
• Request a copy of your personal data in a portable format where applicable. • Withdraw your consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).
We will respond to valid requests within the time limits required by law.
12. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content or privacy practices of these websites and encourage you to read their own privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations or the way we process personal data.
Any updates will be published on this page, and the revised e ective date will be updated accordingly.
14. Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Pass the Camera
Email: hello@passthecamera.co.uk